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Terms of Sale

The Agreement

The agreement consists of these terms and conditions of sale, information provided in the ordering solution and any separately agreed terms. In the event of any conflict between the information, what has been specifically agreed between the parties shall prevail, unless it is contrary to mandatory legislation.

The agreement will also be supplemented by relevant legal provisions that regulate the purchase of goods between businesses and consumers.

The Parties

The Seller is Mehr Children Culture House, info@mehr.no , Organization Number 917942595, and is herein after referred to as the Seller/Mehr. The buyer is the consumer who places the order, and is hereinafter referred to as the buyer.

Price

The stated price for the goods and services is the total price the buyer must pay. This price includes all taxes and additional costs. Additional costs that the seller has not informed about before the purchase shall not be borne by the buyer.

Entering into a contract

The agreement is binding on both parties once the buyer has sent his order to the seller.

However, the agreement is not binding if there has been a typing or typing error in the offer from the seller in the ordering solution in the online store or in the buyer's order, and the other party realized or should have realized that such an error existed.

The payment

The seller can demand payment for the item from the time it is shipped from the seller to the buyer.

If the buyer uses a credit card or debit card for payment, the seller can reserve the purchase price on the card at the time of ordering. The card will be charged on the same day as the item is shipped.

In the case of payment by invoice, the invoice to the buyer will be issued upon shipment of the goods. The payment deadline is stated in the invoice and is a minimum of 14 days from receipt.

Buyers under the age of 18 cannot pay by subsequent invoice.

Tickets

The ticket gives you access to the event to which the ticket refers, as long as the barcode is valid and readable. Tickets or products that have been canceled are not valid. The ticket cannot be copied or used more than once. The ticket can be transferred to another person, unless it is clearly stated on the website and/or ticket that the ticket is personal. Tickets may not be resold for commercial purposes. Tickets may also not be offered in competitions or in connection with the offer of any other product or service without written permission from Mehr. If this provision is violated, Mehr has the right to cancel the tickets. 48 hours before the event, we usually send out an email where you will find a link to your tickets. Remember to download the ticket so that you see that there is a scannable code. Mobile tickets do not need to be exchanged for paper tickets.

Tap

If you lose your tickets before the event, please contact Mehr.

Reimbursement

Mehr is responsible for refunds in connection with canceled events. Please contact Mehr.

Purchased tickets cannot be redeemed or exchanged for another ticket. Please note that a ticket paid directly at the time of booking is considered to be purchased. In the event of a refund, fees will not be refunded.

The right of withdrawal does not apply to the purchase of tickets to events.

Right of Withdrawal

The right of withdrawal does not apply to the purchase of tickets to events.

Delay and non-delivery - buyers' rights and deadline for filing claims

If the seller does not deliver the goods or delivers them late in accordance with the agreement between the parties, and this is not due to the buyer or circumstances on the buyer's side, the buyer may, in accordance with the rules in Chapter 5 of the Consumer Purchases Act, withhold the purchase price, demand fulfilment, terminate the agreement and/or claim compensation from the seller, depending on the circumstances.

In the case of a claim for remedies for breach of contract, the notification should be in writing (e.g. e-mail) for reasons of evidence.

Fulfilment

The buyer can maintain the purchase and demand fulfillment from the seller. However, the buyer may not demand performance if there is an obstacle that the seller cannot overcome, or if performance will cause such a great inconvenience or cost to the seller that it is significantly disproportionate to the buyer's interest in the seller complying. Should the difficulties disappear within a reasonable time, the buyer can still demand fulfillment.

The buyer loses his or her right to demand performance if he or she waits an unreasonably long time to make the claim.

Cancelled event

You are responsible for checking that the event has not been canceled or rescheduled. An event is considered to be canceled if the event has not taken place at all. Changes to the repertoire, changed dates, partially performed events or similar do not constitute a canceled event.

Applicable law

Norwegian law applies to these general terms and conditions.

Termination of Subscription/Membership

1. Customer's Right to Terminate:
   Customers may terminate their subscription/membership at the end of their current billing cycle by providing written notice.

2. Provider's Right to Terminate:
   The Provider reserves the right to terminate a subscription/membership immediately if the Customer:
     Fails to make timely payments.
     Violates the terms of service.
     Engages in fraudulent or illegal activity.

3. Termination Process:
   Upon termination, the Provider will cancel access to services, and refund unused fees.

4. Refund Policy:
   There is no refunds for all fees.

To exercise your right/complain

Inform us by email at info@mehr.no or call us at (+47-41408324).

Lock-in Periods

1. Duration of Lock-in Periods:
   All subscriptions/memberships may have a 1-month lock-in period.

2. Reasons for Lock-in Periods:
   Lock-in periods may apply to cover the costs of services or benefits provided during the lock-in period.

3. Early Termination Fees:
   If a Customer terminates a subscription/membership early, they may be subject to a %10 early termination fee.

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